WORLDWIDE SHIPPING INFORMATION
We are delighted to offer worldwide shipping to bring our elegant and timeless pieces to your doorstep. Please review the following details regarding shipping timelines, taxes, and customs clearance:
Shipping Process
- Order Processing: All orders are carefully processed within 1–2 business days after payment confirmation.
- Shipping Timelines: Delivery timeframes vary based on your location. Typically, orders are delivered within 7–14 business days after dispatch. And the preorder items will take up to 4–6 weeks.
Taxes & Duties
- Import taxes and duties:
- Additional taxes and customs duties may apply depending on your country's regulations.
- These fees are not included in the product price or shipping costs and are the customer's responsibility.
- For detailed information on taxes, we recommend contacting your local customs office.
Customs Clearance
- Customs Processing: Please allow up to 5 additional business days for customs clearance in some regions. This may vary based on local customs authorities.
- We will provide all the required documentation for your shipment to ensure smooth clearance.
Tracking Information
- Once your order is shipped, you will receive a tracking number via email to monitor your package in real-time.
Customer Support
For any questions or concerns about shipping, taxes, or customs, please feel free to reach out to our customer support team at info@k-winlondon.com
We are committed to delivering your order beautifully packaged and on time so you can enjoy our timeless designs without hassle.
Thank you for choosing us!
Warm regards,
Team K-win London